Stephen Blewett, the CEO of MTN Ghana has revealed in his first month in Ghana as the CEO of MTN he received a call from a MoMo fraudster who tried to scam him.
According to Stephen Blewett, the fraudster claimed he had made a wrong transfer and tried to manipulate him into believing it.
He revealed he decided to talk to the MoMo fraudster for about 15 minutes to deter him from frauding others.
Stephen Blewett detailed that he told the fraudster he was the CEO of MTN Ghana but he did not believe, got upset and hung up.
Stephen Blewett disclosed this during his first anniversary as CEO, he stated, “In my first month here, I received a call from a fraudster. He claimed I had made a transfer and tried to manipulate me into believing it. I decided to keep him on the phone for about 15 minutes, hoping that by doing so, he wouldn’t scam someone else.
“Eventually, I told him I was the CEO of MTN, and he didn’t believe me. He got upset and hung up. But this experience serves as a reminder of how important it is to stay vigilant”, he added.
MTN Ghana’s CEO further revealed they are constantly asking themselves how they can improve.
“We are constantly asking ourselves how we can improve. We are applying the same customer-first mentality to tackle these issues and are exploring better solutions for our users”, Stephen Blewett emphasised.
